Shipping
UK Postage information
We aim to post items out within 24 hours of the payment being received. We charge one payment cost of £3.35 for majority of our items PER ORDER. This is for Tracked with Signature Delivery.There is no additional charge for additional items bought and paid for at the same time. All orders over £30 are eligible for free first class Tracked with Signature delivery. Thanks for your custom.
Postal Charges are as follows:
TOTAL ORDER VALUE
£00.01 – £30.00
Tracked with Signature Delivery (within the UK) will be £3.35 per order, NOT per item.
TOTAL ORDER VALUE
£30.01 and over.
FREE Tracked with Signature Delivery (within the UK)
Faulty or Damaged Items
Returns for full refund are only accepted on faulty goods, in such cases the full purchase price plus the postage to the buyer will be refunded. Faulty or incorrectly shipped items will be exchanged. (We may require that you send the faulty goods direct to the manufacturer). Replacements will only be despatched on receipt of the faulty item and your return carriage costs will be refunded in the event that you receive a faulty item or an incorrect item was shipped to you in error.
Returns for any other reason will have postage charges deducted from any refund offered and the item will need to be returned in perfect unopened/unused conditions. No claims of compensation for time or business lost will be entertained, it is the sole responsibility of the buyer to ensure that items purchased are "fit for purpose".
We aim to provide you with a first class service. Please ensure that the e-mail address and telephone number that you have provided to us are correct, so that in the event of any postal or order related issues we can make contact with you and resolve any issues quickly.
International Postage Information
We are happy to ship orders Worldwide. All orders will be despatched within 24 hours of receipt of payment wherever possible. All orders will be posted using Royal Mail International Tracked Delivery. All single orders over £100 will be posted free of charge. Payment will be accepted in GBP Sterling. For ease of reference the scale of charges above is represented in GBP Sterling.
| SHIP CLASS | ZONE 1 | ZONE 2 | ZONE 3 | ZONE 4 |
|---|---|---|---|---|
| A (Overall charge) | £3.35 | £12.50 | £20.00 | £30.00 |
| F (Free) | £0.00 | |||
Key:
- Zone 1 means within the UK
- Zone 2 means within Europe as represented on the map
- Zone 3 means World Zone 1 as represented on the map
- Zone 4 means World Zone 2 as represented on the map
